Non-Discrimination Statement

1. Non-discrimination statement

Yuvia Holdings LLC and the licensed physicians who provide care through Yuvia comply with applicable federal civil rights laws and do not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity, or any other characteristic protected by law.

We do not exclude patients or treat them differently in the type or quality of services offered, in the prices charged, in the availability of medications, or in any other way, on the basis of any protected characteristic.

2. Protected classes

Yuvia does not discriminate against any person on the basis of:

• Race, color, or national origin
• Sex (including pregnancy and related conditions)
• Sexual orientation
• Gender identity or expression
• Age
• Disability
• Religion
• Any other characteristic protected by federal, state, or local law

Our marketing and clinical materials are inclusive and accessible to people across these categories. If you encounter content or a policy that does not feel inclusive, please report it using the contact information below.

3. Language assistance

Free language assistance is available to patients whose primary language is not English. To request translation of any Yuvia communication, including this notice, your intake, your Good Faith Estimate, or correspondence with our team, email hello@yuvia.health with "Language Assistance Request" in the subject line and indicate your preferred language.

4. Accessibility services

Free assistance is also available to patients with disabilities. This includes alternative formats of written materials (for example, large print or screen-reader-compatible files), assistance navigating the intake, and accommodations for any other identified need. See our Accessibility Statement for more detail on our accessibility commitments and how to request assistance.

5. Internal complaints

If you believe Yuvia has discriminated against you on any of the bases listed above, you may file an internal complaint with our compliance team. Email hello@yuvia.health with "Discrimination Complaint" in the subject line and include:

• Your name and email address
• A description of what happened
• The date or dates of the incident
• The names of any Yuvia staff or physicians involved, if known
• The remedy you are seeking

We will acknowledge your complaint as soon as we can and investigate it. We will not retaliate against you for filing a complaint.

6. External complaints

You also have the right to file a complaint with the U.S. Department of Health and Human Services Office for Civil Rights ("OCR"). Complaints related to disability access may also be filed with the U.S. Department of Justice Civil Rights Division.

HHS Office for Civil Rights
Online portal: hhs.gov/ocr/complaints
Phone: 1-800-368-1019 (TDD 1-800-537-7697)
Mail: U.S. Department of Health and Human Services, 200 Independence Avenue, SW, Room 509F, HHH Building, Washington, D.C. 20201

U.S. Department of Justice Civil Rights Division
Online portal: civilrights.justice.gov

7. Contact

Questions about this statement should be directed to hello@yuvia.health. We will respond as soon as we can.

Yuvia is committed to providing equitable care to every eligible patient.