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Every message reaches a real person at Yuvia. We do not use AI customer support and we do not outsource. Choose the path that fits your question, or send us a message directly.
About Yuvia or your protocol
Questions about our compounded prescriptions, how the process works, shipping, pricing, or anything else about Yuvia.
Email hello@yuvia.healthOrder or accountExisting patients
For questions about an existing prescription, your order status, or your account, email us at hello@yuvia.health or send us a message below.
Email hello@yuvia.healthPress & partnershipsMedia, pharmacy, providers
Press inquiries, pharmacy partnerships, provider network outreach, or anything that should reach the founding team directly.
Email hello@yuvia.healthSend us a message.
Tell us what you need and we will get back to you as soon as we can.
Quick answers.
The most common questions, answered in one place.
Nothing is due today. Your card is saved through Stripe when you complete intake, but it is only charged after a US-licensed specialist reviews your case and approves your prescription. If you are declined, you are not charged.
Once a specialist approves your protocol, the prescription is sent electronically to a US compounding pharmacy. The pharmacy compounds your medication to order and ships it to your door. Shipping is free on every order.
Yes, anytime. You can cancel or pause your protocol from your patient account on yuvia.health. There is no cancellation fee and no minimum term.
No. Yuvia is cash-pay only. Compounded medications are typically not covered by insurance regardless of provider, and skipping insurance lets us keep pricing transparent and consistent.
Yuvia's protocols use compounded medications prepared by state-licensed US compounding pharmacies. Compounded medications are not reviewed by the FDA for safety or effectiveness. They are prepared per a valid prescription from a US-licensed specialist to match a specific protocol.
Yuvia partners with US-licensed specialists in 40+ states. Available states are confirmed during intake before a prescription can be issued.
Yuvia is not emergency care.
Yuvia does not provide emergency medical care, mental health crisis support, or same-day medical advice. If you are experiencing a medical emergency, call 911 or go to your nearest emergency room. If you are in a mental health crisis, call or text 988 to reach the Suicide and Crisis Lifeline.